Privacy Policy
Effective Date: 11/02/2025
At Estatelad, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.
1. Information We Collect
Personal Information:
- Directly Provided: When you fill out forms, register for updates, or contact us, we may collect personal details such as your name, email address, phone number, and mailing address.
- Transactional Data: If you engage in transactions with us (e.g., inquiries or service requests), relevant payment and order details may be collected.
Automatically Collected Information:
- Technical Data: This includes your IP address, browser type, operating system, and device information.
- Usage Data: Information about how you interact with our website, including pages visited and links clicked, may be gathered through cookies and similar tracking technologies.
2. How We Use Your Information
We use the collected data to:
- Provide and Improve Our Services: Ensure that our offerings meet your needs and expectations.
- Communicate: Send you updates, respond to inquiries, and provide customer support.
- Process Transactions: Handle any transactions or service requests you make through our website.
- Enhance Security: Monitor and secure our website against unauthorized access or activities.
- Analyse Usage: Understand user behaviour to optimize our website and services.
3. Cookies and Tracking Technologies
- Usage of Cookies: We use cookies to enhance your browsing experience, remember your preferences, and collect analytical data.
- Managing Cookies: You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.
4. Information Sharing
- Service Providers: We may share your information with trusted third-party service providers who assist in operating our website and delivering our services. These partners are obligated to protect your data and use it only for the specified purposes.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights and the safety of our users.
- No Sale of Data: We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal information.
- Object to or restrict the processing of your data.
To exercise these rights or if you have any privacy concerns, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: email
📞 Phone: +256 200 963 963
📍 Address: Bukasa Road, Muyenga
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.